Straight answers.

Hexio Labs is a software studio serving Vancouver, Surrey and the Lower Mainland. We build AI automations, websites and custom software for small and growing businesses.

We are based in British Columbia and work with businesses across Metro Vancouver and the Fraser Valley, including Vancouver, Surrey, Burnaby, Richmond, Langley, Coquitlam, Abbotsford and North Vancouver.

Every project starts with a free 30-minute call. After that you get a written plan with a fixed price, so you know the full cost before any work starts. There is no hourly billing.

AI automation is software that does a repeatable job for you. For a small business that usually means replying to enquiries, booking appointments, following up on quotes, sending invoices and asking for reviews, without a person doing each step by hand.

An AI receptionist answers calls, texts or website messages for your business. It can answer common questions, take the details of a job and book a time in your calendar, and it passes the conversation to a person when one is needed.

Most of our clients are in the Lower Mainland, but we work with businesses anywhere in Canada by video call.

It handles repeatable jobs that follow a pattern: replying to enquiries, booking appointments, following up on quotes, sending invoices and reminders, and asking for reviews. It works with the tools you already use, such as Gmail, Google Calendar, QuickBooks, Square or Jobber.

We set it up to be honest and helpful. It writes in your tone and knows your business, and it hands the conversation to a person whenever a customer asks for one or the question is outside what it should answer.

Usually not. We connect to what you already pay for. If one of your tools has no way to connect, we will tell you before any work starts and suggest the smallest change that fixes it.

A single automation, such as instant replies to website enquiries, is usually running within one to two weeks. Larger systems that cover several jobs are built in stages, so you see something working early.

Every action is logged, and anything the system is not sure about is sent to you instead of being guessed. We stay on call after launch and adjust it as your business changes.

Most sites are live three to five weeks after we agree the plan. That covers writing, design, build, testing and launch. A single landing page can be much quicker.

We build every site so search engines can read it properly: fast pages, clear headings and a page for each service and area you cover. Ranking also depends on your competition and how long the site has been live, and we will be honest with you about what to expect.

Yes. We keep what already works, including pages that rank, and set up redirects so you do not lose the traffic you have.

We write the copy with you, because clear writing is most of what makes a site work. We can use your photos, arrange a shoot or source images that fit.

You do. The domain, the website and the content are yours, and you can move the site anywhere you like.

If an existing tool does most of what you need, use it, and we will tell you so. Custom software makes sense when the work is specific to your business, when you are stitching several tools together by hand, or when the software is the product you sell.

It depends on what it has to do. We start with a short planning stage that ends in a written scope and a fixed price, so you know the cost before the build begins. We usually suggest a small first version that solves the main problem.

A focused first version is often ready in four to eight weeks. We build in stages and show you working software every week, so there are no surprises at the end.

Yes. We host, monitor and update what we build, and we stay available for changes as your business grows.